Systems Analyst III in San Antonio, TX at Consultis

Date Posted: 12/30/2017

Job Snapshot

Job Description

Systems Analyst

The Technical Systems Analyst is accountable for working with business units and project teams to determine the best manner to implement technical requirements and solutions.   The Systems Analyst provides knowledge and expertise in a broad spectrum of technologies including servers, storage, backup systems, networking, and security at a Tier 3 level.  Will Serve  as an escalation point for technical issues related to new initiatives as well as to the operational infrastructure already in place.

Qualifications:

  1. Bachelor’s degree in Computer Science, Information Systems, or related field of study OR equivalent experience and knowledge required.
  2. CCNA or CCENT required
  3. 5-7 or more years’ experience in a technically diverse support environment;
  4. 5 or more years’ experience supporting virtual servers, storage, networking, security, and telephony technologies.
  5. Strong knowledge of Microsoft technologies.
  6. Strong knowledge of Cisco Networking, Active Directory
  7. Broad knowledge of Information Technology environments, support and technologies.
  8. Strong analytical, technical and conceptual skills with attention to detail

Responsibilities:

  1. Assessing complex technical situations and shaping appropriate actions
  2. Managing Active Directory requirements over the enterprise
  3. Resolving technical issues arising from network, server, database, and desktop failures
  4. Monitoring and testing system performance and providing documented performance statistics and reports from server logs
  5. Identifying and implementing incremental improvements and setting quality standards for existing infrastructure systems and services in response to changing needs
  6. Performing root cause analysis of all infrastructure issues, problems and incidences